At PlayTonie, we're dedicated to delivering the enchantment of Tonies collections to your home swiftly and securely. Here's everything you need to know about our delivery process:
Shipping Options:
We offer a range of shipping options designed to suit your preferences:
Standard
Shipping: Expect reliable delivery within 16-21 business days, perfect for planning delightful surprises.
Express Shipping: For those who can't wait to dive into the world of Tonies, choose our express
shipping option for expedited delivery within 6-10 business days.
Shipping Costs:
Shipping costs are calculated based on your location, the selected shipping method, and the total weight of your order. You can view the shipping cost during the checkout process before finalizing your purchase.
Order Processing:
We understand that anticipation builds as soon as you order your Tonies collection. Orders are typically processed within 1-3 business days. Once your order is shipped, you'll receive a confirmation email with tracking information.
International Shipping:
The magic of Tonies knows no borders. We're pleased to offer international shipping to families around the world. Please note that international shipping costs and delivery times may vary based on your location and local customs regulations.
Estimated Delivery Times:
Delivery times may vary depending on your location and the selected shipping method. Please refer to the estimated delivery time provided during the checkout process.
Tracking Your Tonies:
For your peace of mind, we provide tracking information for all shipped orders. You can follow your Tonies' journey through the carrier's website using the provided tracking number.
Delivery Inspection:
Upon receiving your Tonies collection, we recommend inspecting the packaging for any visible damage. If the packaging appears damaged, please make a note of it when signing for the delivery.
Contact Us:
If you have any questions or concerns regarding shipping or need assistance with tracking your Tonies, please don't hesitate to contact our customer support team at [email protected]. We're here to ensure your Tonies arrive as delightful as they left us.
Our Commitment:
At PlayTonie, we're committed to creating moments of wonder and joy through our Tonies collections. Our delivery process reflects our dedication to delivering the magic right to your doorstep.
Thank you for choosing PlayTonie as your source of Tonies magic. Let's embark on a journey of storytelling, music, and endless adventures together.